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What sets Roost Kitchens apart from other suppliers?Roost Kitchens offers a truly bespoke service, crafting each kitchen to the client’s unique requirements using high-quality materials. Our focus on traditional craftsmanship, combined with thoughtful design, ensures that every kitchen is both beautiful and functional. From concept to completion, we guide our clients through each stage of the process, ensuring that the final product enhances the heart of their home.
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How does the bespoke kitchen design process work?Our process begins with a detailed consultation, where we learn about your space, lifestyle, and design preferences. We then create initial designs, offering 3D Visuals to help you picture the final layout. Once the design is approved, we move to the manufacturing stage, handcrafting each element in our workshops using premium materials. Finally, if you opt for our installation service, our team will deliver and install your new kitchen, bringing your vision to life.
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What styles of kitchens do Roost offer?We offer a range of kitchen styles including Shaker, Period, Heritage, Handleless, and Modern. Each style can be fully customized to suit your preferences, from cabinetry designs to finishes and hardware. Our kitchens blend traditional craftsmanship with modern functionality.
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How do I get started with designing my kitchen?Simply book a consultation with us. During this session, we will discuss your needs, preferences, and any inspirations you have. We’ll take you through the design process and help you explore the various styles, materials, and features available. You can contact us through our website or by phone to schedule your first meeting.
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What information should I provide during the initial design consultation?For the best design experience, it’s helpful to share information about your current kitchen layout, the space's dimensions, and any ideas or inspiration you have. Understanding how you use your kitchen is key to creating the perfect flow in your new design. Consider aspects like storage needs, preferred materials, color schemes, and how you use your kitchen daily.
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How long does the design process typically take?The design process usually takes around 2 to 4 weeks, depending on the complexity of the project and how quickly decisions are made regarding materials, finishes, and layout. We provide 3D renderings and design revisions during this period to ensure the final design aligns with your vision.
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Can you work with my existing kitchen layout, or is a complete redesign necessary?Absolutely! We can work with your existing layout if it suits your needs, making enhancements and updates to optimize functionality and style. Alternatively, if a complete redesign is desired, we can create a fresh layout tailored to your space and lifestyle.
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Do you offer 3D renderings or digital models of the kitchen design?Yes, we provide 3D renderings of your kitchen design as part of our process. This allows you to visualize the space with all the chosen elements before moving to the manufacturing phase. It’s an essential tool for making any adjustments and ensuring you are happy with the final design.
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How do you ensure that the kitchen design suits my lifestyle and cooking habits?During our consultation, we take the time to understand how you use your kitchen – from daily cooking habits to entertaining guests. We incorporate this information into the design, focusing on ergonomic layouts, efficient storage solutions, and easy-to-access areas. Our aim is to create a kitchen that enhances your daily routines.
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Can I incorporate specific materials or finishes into my kitchen design?Yes, we offer a variety of high-quality materials and finishes for you to choose from. Whether you prefer natural wood, painted finishes, or a combination of both, we can tailor the design to include your desired materials. We can also incorporate unique hardware and countertop options to match your style.
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What materials do you use for your cabinets, countertops, and finishes?We use premium hardwoods, such as oak, ash, and walnut, for our cabinetry, ensuring durability and a timeless aesthetic. For countertops, we offer a selection of natural stone, wood, and engineered surfaces. Our finishes range from traditional hand-painted options to lacquered or stained wood, all chosen for their quality and resilience.
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Can you provide environmentally friendly or sustainable options?Yes, we are committed to sustainable practices. Our materials are sourced responsibly, and we offer environmentally friendly options, such as FSC-certified woods and low-VOC finishes. We also design our kitchens to last, reducing the need for frequent replacements and minimizing environmental impact.
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How do you source your hardwood and other materials?We source our hardwoods from reputable suppliers who adhere to responsible forestry practices. Quality and sustainability are priorities, ensuring that every material we use meets our high standards and supports the environment.
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What color options are available for cabinets, countertops, and fittings?Our kitchens are fully customizable, with a wide range of paint colours, stains, and natural wood finishes available. We can also match paint finishes to large suppliers We can also help you select from various countertop materials, including natural stones like marble and granite, as well as engineered surfaces in a variety of shades and patterns. Our finishing service is bespoke, so please feel free to ask.
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Can I mix different materials and finishes in one kitchen?Yes, mixing materials and finishes is a popular choice for creating a unique kitchen. You can combine painted cabinetry with natural wood accents, or pair different countertop materials to define specific areas, like an island. Our design team will guide you through the options to create a balanced, cohesive look.
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How customisable are your kitchen designs?Our kitchen designs are fully customisable. From cabinetry styles to hardware, finishes, and interior storage solutions, every aspect of your kitchen can be tailored to your preferences. We work with you to create a space that suits your needs, lifestyle, and aesthetic.
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Can you create custom storage solutions, like pull-out pantries or hidden compartments?Absolutely! We specialise in creating custom storage solutions that maximise functionality. This includes pull-out pantries, corner carousels, hidden compartments, integrated spice racks, and bespoke shelving – all designed to suit your specific storage needs.
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Do you offer custom kitchen islands?Yes, we design and build custom kitchen islands tailored to your space and requirements. Whether you need additional storage, seating, or workspace, we’ll create an island that fits seamlessly into your kitchen layout and enhances its functionality.
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Can you match my new kitchen to other furniture or design elements in my home?Certainly! We can coordinate your kitchen design with other furniture or design elements to create a cohesive look throughout your home. Whether it’s matching colors, materials, or styles, we’ll ensure that your kitchen complements the rest of your living space.
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Can you integrate appliances into the kitchen design?Yes, we can seamlessly integrate a range of appliances into your kitchen design. We’ll work with you to ensure appliances are discreetly built into cabinetry or displayed prominently, depending on your preference. This includes integrated ovens, fridges, dishwashers, and even smart appliances that align with your kitchen’s aesthetic.
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Do you provide the appliances, or do I need to source them separately?While we primarily focus on the design and build of your kitchen, we can advise on appliance selection and work with suppliers to incorporate them into the design. You’re also welcome to source appliances separately, and we’ll ensure they fit perfectly into your custom cabinetry and layout.
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Can you design kitchens to include specific features like built-in wine racks, spice drawers, or smart technology?Absolutely! Our bespoke service allows us to incorporate a variety of features into your kitchen design, such as built-in wine racks, pull-out spice drawers, and smart storage solutions. We can also integrate smart technology, like hot water taps, smart lighting, and appliance control systems, to create a modern, convenient kitchen space.
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How long does the installation process take?The installation process typically takes between 2 to 4 weeks, depending on the complexity of the design and the size of the kitchen. We aim to minimise disruption to your home while ensuring every detail is installed to the highest standard.
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Do you offer a full installation service, or can I opt for delivery only?We offer a full installation service to ensure your kitchen is fitted perfectly. However, if you prefer, we can also provide delivery only and work with your chosen contractor for installation. Our team will be on hand to provide guidance and support as needed.
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What do I need to do to prepare my home for the installation?Before installation, we recommend clearing the space and removing any existing kitchen elements. If necessary, our team can help with these preparations at an additional cost. We will also provide you with a timeline and instructions to ensure the area is ready for a smooth installation process.
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Will you handle electrical, plumbing, and gas connections as part of the installation?While we don't carry out these works as part of our service. We can coordinate with your trusted professionals to manage electrical, plumbing, and gas connections during the installation. This ensures that all aspects of your new kitchen are properly integrated and meet safety standards.
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What happens if there are unexpected issues during installation?Our team is experienced in handling any challenges that may arise during installation. If unexpected issues occur, we will address them promptly and keep you informed throughout the process to ensure the installation stays on track and meets our high standards.
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How much does a bespoke kitchen typically cost?The cost of a bespoke kitchen varies depending on the size, materials, finishes, and features you choose. We work within a range of budgets, and during the consultation, we provide a detailed estimate based on your specific requirements. Our goal is to deliver a high-quality kitchen that offers great value for your investment. Take a look at our kitchen cost calculator for an idea of budget.
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What factors affect the overall cost of a kitchen design?Several factors influence the cost, including the size of the kitchen, the materials used (e.g., hardwoods, stone countertops), the complexity of the design, and the types of storage solutions or custom features incorporated. We provide transparent pricing and work with you to select options that align with your budget.
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Do you offer a free design consultation, or is there a fee?We offer a free initial design consultation to discuss your needs, explore ideas, and provide an overview of our process. This allows us to understand your vision and create a design plan tailored to your space and preferences. Once you are happy with your brief and design plan, we charge a design fee (£500 + VAT) to create 3d renders and detailed plans. This fee is deductible against the final balance of your project. If you choose not to proceed, these plans are yours to keep.
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What payment options do you offer?We accept a variety of payment methods, including bank transfers, credit/debit cards. Payment schedules are structured to fit the project timeline.
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Do you require a deposit, and when is the final payment due?Yes, we require a fee to begin the design process (£500 + VAT). A production fee to begin the manufacturing process. (This will depend on your project) A further payment 2 weeks prior to delivery of your kitchen or goods. Then a final balance payment is due upon completion of the installation. We’ll provide a detailed payment schedule during the initial stages of your project.
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How far in advance should I book a design consultation?We recommend booking your design consultation 3 to 6 months in advance of your desired installation date. This allows ample time for the design process, manufacturing, and scheduling the installation. However if you've left it a lot sooner than that, please ask us, if we can help then we will.
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What is the average timeline from design to installation?The timeline from the initial design consultation to the final installation typically ranges from 12 to 16 weeks, depending on the project’s complexity. This includes the design phase, manufacturing of bespoke elements, and installation.
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Can you work with my preferred timeline or accommodate urgent projects?We will do our best to accommodate your preferred timeline. During the consultation, we’ll discuss your schedule and work with you to create a plan that aligns with your needs. While bespoke kitchens require a careful process, we can often adjust timelines for urgent projects when necessary.
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What maintenance is required to keep my kitchen looking its best?Routine maintenance, such as wiping down surfaces, using appropriate cleaners for your cabinetry and countertops, and avoiding excessive moisture, will help keep your kitchen in excellent condition. We provide care instructions specific to the materials used in your kitchen after installation.
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Do you offer any post-installation support or adjustments?Yes, we offer post-installation support to address any minor adjustments or touch-ups needed after your kitchen has been installed. Our goal is to ensure you are completely satisfied with the final product, and we’re here to help with any ongoing care.
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Is there a warranty on the materials or workmanship?Yes, we provide a comprehensive warranty covering both materials and workmanship. The details of the warranty, including coverage duration and conditions, will be discussed during your consultation and provided upon project completion.
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How can I make minor adjustments or repairs to cabinetry on my own?For minor adjustments, such as tightening hinges or adjusting drawer alignments, we provide a simple guide after installation. If you're unsure or need assistance, our team is available to help with these adjustments.
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What steps do you take to ensure environmentally friendly practices?We prioritize using sustainable materials and responsible sourcing practices. Our wood suppliers are FSC-certified, and we strive to minimize waste during the manufacturing process. We also offer eco-friendly finish options to further reduce our environmental impact.
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Are your products sustainably sourced?Yes, all our hardwoods and materials are sourced from suppliers who adhere to sustainable forestry practices. We believe in creating kitchens that are not only beautiful and durable but also environmentally responsible.
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Do you offer energy-efficient appliance options?While we don't directly provide appliances, we can recommend and integrate energy-efficient appliances into your kitchen design. We work with a range of appliance partners who offer high-quality, eco-friendly options to complement your bespoke kitchen.
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Can you work with my interior designer, architect, or contractor?Yes, we frequently collaborate with interior designers, architects, and contractors to ensure your kitchen integrates seamlessly with the overall design of your home. We’ll coordinate directly with them to align on specifications, timelines, and design details.
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Will you coordinate with other professionals during the installation process?Absolutely! We can coordinate with other professionals, such as plumbers, electricians, and builders, to ensure a smooth installation process. Our goal is to make the entire experience hassle-free for you.
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Can you provide cabinetry and fittings for other rooms, like utility rooms or home offices?Yes, in addition to kitchens, we design and build custom cabinetry and fitted furniture for other areas of your home, including utility rooms, pantries, cinemas and home offices. Each piece is crafted to match your preferred style and functionality.
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Do you have a showroom I can visit to view your kitchen styles and materials?While we don’t have a physical showroom, we offer an immersive design experience through 3D visualisations and material samples. Our 3D renderings provide a realistic view of your future kitchen, allowing you to see how different styles, layouts, and finishes will look in your space. We also provide sample materials during consultations, so you can get a hands-on feel for the quality and craftsmanship we bring to every project. This approach ensures that you make informed decisions and have a clear vision of your bespoke kitchen.
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Do you offer virtual consultations or online design sessions?Yes, we offer virtual consultations and design sessions to accommodate your schedule and preferences. During these sessions, we can discuss your ideas, share digital renderings, and guide you through the design process, all from the comfort of your home.
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What kind of quality assurance do you provide for your kitchens?Each kitchen we create undergoes a rigorous quality check at every stage, from design to installation. We use only high-quality materials and employ traditional craftsmanship techniques to ensure the final product is durable, functional, and visually stunning.
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What happens if I’m not satisfied with the final product?Your satisfaction is our priority. If you are not satisfied with any aspect of the finished product, we will work with you to address the issue promptly. Our post-installation support ensures that any adjustments are made to meet your expectations.
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How do you handle complaints or issues after the installation is complete?If you have any concerns after installation, simply contact us, and we will arrange a visit to assess the situation. We are committed to providing ongoing support and will take steps to resolve any issues quickly and professionally.
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Do you create custom furniture for spaces other than kitchens?Yes, in addition to kitchens, we specialize in creating bespoke fitted furniture for various areas of your home, including utility rooms, home offices, wardrobes, and pantries. Every piece is tailored to your specific needs, ensuring it matches both the functionality and aesthetic of your living space.
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What are the customisation options for fitted furniture in utility rooms, studies, or pantries?Our customisation options for fitted furniture are virtually limitless. We offer various styles, finishes, storage solutions, and hardware to create pieces that are both functional and stylish. Whether you need built-in shelving, custom cabinetry, or hidden storage, we work with you to design furniture that fits your space perfectly.
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Can you match the furniture design to my kitchen?Absolutely! We can design your fitted furniture to match or complement your kitchen’s style. By using similar materials, finishes, and design elements, we create a cohesive look throughout your home, making it feel unified and well-designed.
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How can I contact you for support or additional information?You can reach us via phone, email, or through our contact form on the website. Our team is always ready to assist with any questions or support you may need throughout the design and installation process.
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What is your customer support process after the sale?Our commitment to you continues well beyond the installation. If you have any questions, concerns, or need adjustments, you can contact our customer support team. We’ll schedule a visit or provide guidance to ensure that your kitchen remains in top condition.
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How can I schedule a follow-up consultation?To schedule a follow-up consultation, simply call us, send an email, or use the booking option on our website. We’ll find a convenient time to discuss your needs, whether it’s for additional work, updates, or any other support you may require.
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